What To Do When Your Hot Water System Fails

Gillespie Plumbing • August 8, 2024

Hot water system failures often seem to happen at the most inconvenient times. Whether it's during your morning shower or when you're trying to do the dishes, losing access to hot water can be a major hassle. In this blog post, we'll discuss the essential steps to take when your hot water system fails, ensuring you're prepared to handle the situation efficiently and safely. From calling a professional plumber to exploring temporary solutions, we've got you covered.

Call a Professional Plumber Immediately

When your hot water system fails, the most crucial step is to call a professional plumber. Here's why this is important:

  • Safety First: Hot water systems, whether gas or electric, involve components that can be hazardous to handle without proper knowledge and tools. A licensed plumber is trained to handle these safely.
  • Correct Diagnosis: Identifying the root cause of the failure requires expertise. Plumbers have the tools and knowledge to diagnose the issue accurately and ensure that the correct repairs are made.
  • Efficiency: Professional plumbers can often repair your system quickly, minimising the disruption to your home.

Assess & Describe the Problem to Your Plumber

Before the plumber arrives, you can assist by providing a clear description of the problem. Here's what to observe:

  • No Hot Water: Is the water cold from all taps or just one?
  • Strange Noises: Are there whistling or gurgling sounds coming from the unit?
  • Leaks: Check for signs of water leaks around the system.
  • Age of the System: Knowing how old your system is can also be helpful.



Providing these details helps the plumber come prepared, potentially speeding up the repair process.

Turn Off the Power Supply to the Hot Water System

For Electric Hot Water Systems

  • Locate the main electrical panel in your home.
  • Find the circuit breaker labelled for the hot water system.
  • Switch the breaker to the 'off' position.

For Gas Hot Water Systems

  • Locate the gas supply valve near the unit.
  • Turn the valve to the 'off' position.

If you’re unsure what to do when your hot water system fails, contact a reliable plumber who can guide you through the process.

Explore Temporary Solutions Until the Plumber Arrives

Managing without hot water can be challenging, but there are temporary solutions you can explore while waiting for the plumber:

  • Use alternative heating methods: Use a kettle, stove or microwave to heat small amounts of water for washing up.
  • Minimise hot water usage: Avoid tasks that require a lot of hot water, such as washing dishes or doing laundry.


These measures can help you cope temporarily, but timely plumbing services are essential to fully restoring your hot water system.

Schedule Regular Maintenance With Your Plumber

Regular maintenance of your hot water system is crucial for its longevity and efficiency. Here’s why scheduling routine checks is beneficial:

  • Prevention of Sudden Failures: Regular inspections can catch issues before they become major problems.
  • Efficiency: Well-maintained systems operate more efficiently, which can help save on energy costs.
  • Extend System Life: Routine maintenance can extend the life of your hot water system, ensuring you get the most out of your investment.

Keep Your Showers Warm With Gillespie Plumbing

At Gillespie Plumbing, we understand the urgency and discomfort caused when hot water systems fail. Our team is dedicated to providing swift, reliable repairs and installations for all types of hot water systems, including solar, gas and electric. Whether you're looking to fix an issue or prevent one through routine maintenance, we're here to ensure your hot water system runs smoothly. Don't let cold showers disrupt your day; get in touch with us today.

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